{"id":7238,"date":"2026-05-12T21:32:29","date_gmt":"2026-05-12T21:32:29","guid":{"rendered":"https:\/\/numeti.com\/?page_id=7238"},"modified":"2026-05-12T21:32:29","modified_gmt":"2026-05-12T21:32:29","slug":"returns-exchange-policy","status":"publish","type":"page","link":"https:\/\/numeti.com\/index.php\/returns-exchange-policy\/","title":{"rendered":"Returns &amp; Exchange Policy"},"content":{"rendered":"\n<p class=\"has-vivid-green-cyan-background-color has-background\"><strong>We want you to wear NUMETI with absolute confidence. If you\u2019re not 100% satisfied with your purchase, we\u2019re here to help!\u201d<\/strong><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>1. 7-Day Hassle-Free Policy<\/strong><\/h4>\n\n\n\n<p>We offer a\u00a0<strong>7-day Return and Exchange policy<\/strong>\u00a0from the date of delivery. If you have a size issue or receive a product that doesn\u2019t meet your expectations, you can request an exchange or return within this window.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2. Eligibility Criteria<\/strong><\/h4>\n\n\n\n<p>To ensure a smooth process, please make sure that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The product is\u00a0<strong>unused, unwashed, and in its original condition.<\/strong><\/li>\n\n\n\n<li>All\u00a0<strong>original tags and packaging<\/strong>\u00a0are intact.<\/li>\n\n\n\n<li>The request is made within\u00a0<strong>7 days<\/strong>\u00a0of receiving the order.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>3. Damaged or Wrong Items<\/strong><\/h4>\n\n\n\n<p>If you receive a damaged, defective, or incorrect product, please notify us within\u00a0<strong>48 hours of delivery<\/strong>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Please share a photo\/video of the product along with your Order ID via WhatsApp at\u00a0<strong>+91 9559933115<\/strong>\u00a0or email us at\u00a0<strong><a href=\"https:\/\/www.google.com\/url?sa=E&q=mailto%3Asupport%40numeti.com\" target=\"_blank\" rel=\"noreferrer noopener\">support@numeti.com<\/a><\/strong>.<\/li>\n\n\n\n<li>We will arrange a\u00a0<strong>free replacement<\/strong>\u00a0for you immediately.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>4. How to Initiate a Return\/Exchange?<\/strong><\/h4>\n\n\n\n<p>It\u2019s simple!<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Contact Us:<\/strong>\u00a0Send a message on WhatsApp or email with your Order ID and the reason for return\/exchange.<\/li>\n\n\n\n<li><strong>Pickup:<\/strong>\u00a0Once approved, we will arrange a reverse pickup from your address.<\/li>\n\n\n\n<li><strong>Inspection:<\/strong>\u00a0Once the item reaches our warehouse and passes the quality check, we will process your exchange or refund.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>5. Refunds<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Prepaid Orders:<\/strong>\u00a0The refund will be credited back to your original payment method (Bank\/UPI\/Card) within\u00a0<strong>3-5 business days<\/strong>.<\/li>\n\n\n\n<li><strong>COD Orders:<\/strong>\u00a0For COD returns, we will ask for your bank details or UPI ID to process the refund securely.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>6. Non-Returnable Items<\/strong><\/h4>\n\n\n\n<p>Please note that certain items, such as innerwear or items bought during a \u201cClearance Sale,\u201d may not be eligible for return unless they are defective.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We want you to wear NUMETI with absolute confidence. If you\u2019re not 100% satisfied with your purchase, we\u2019re here to help!\u201d 1. 7-Day Hassle-Free Policy We offer a\u00a07-day Return and Exchange policy\u00a0from the date of delivery. If you have a size issue or receive a product that doesn\u2019t meet your expectations, you can request an [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-7238","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/numeti.com\/index.php\/wp-json\/wp\/v2\/pages\/7238","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/numeti.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/numeti.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/numeti.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/numeti.com\/index.php\/wp-json\/wp\/v2\/comments?post=7238"}],"version-history":[{"count":1,"href":"https:\/\/numeti.com\/index.php\/wp-json\/wp\/v2\/pages\/7238\/revisions"}],"predecessor-version":[{"id":7239,"href":"https:\/\/numeti.com\/index.php\/wp-json\/wp\/v2\/pages\/7238\/revisions\/7239"}],"wp:attachment":[{"href":"https:\/\/numeti.com\/index.php\/wp-json\/wp\/v2\/media?parent=7238"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}