Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Most orders are processed and shipped within 24-48 hours. Depending on your location, delivery usually takes 5 to 7 business days. Metro cities often receive orders within 3-4 days.
Once your order is dispatched, you will receive an email and a WhatsApp notification containing your Tracking Link. You can use this link to see the real-time location of your package.
We offer FREE Shipping on all orders above ₹599. For orders below this amount, a flat shipping fee of ₹30-70 is applied during checkout.
Yes, we provide Cash on Delivery (COD) services across most pin codes in India for your convenience.
To ensure the fastest delivery possible, items in the same order may sometimes be shipped from different warehouses and arrive in separate packages. If you receive one part of your order first, don’t worry—the remaining items are on their way! You will receive separate tracking updates for each package if they are shipped separately.
If you need to swap an item
Returns and Exchanges
We have a 7-Day Easy Return Policy. If you are not satisfied with the product or have size issues, you can request a return within 7 days of delivery. The item must be unused and in its original packaging.
We apologize for the inconvenience. If you receive a damaged or incorrect product, please contact us at support@numeti.com or WhatsApp us +919559933115 within 48 hours of delivery with photos of the product. We will arrange a free replacement immediately.
You can reach our dedicated support team via email at support@numeti.com or through our WhatsApp +919559933115 We typically respond within 12-24 hours.
Once your return is picked up and verified by our team, the refund will be processed within 3 to 5 business days to your original payment method or bank account.
Currently, we do not offer pre-orders for out-of-stock items. However, we restock our best-selling designs frequently. You can follow us on social media or check back soon to see if your favorite item is available again!
