At NUMETI, we are committed to delivering your premium urban essentials as quickly and safely as possible. We partner with India’s leading logistics providers to ensure a seamless delivery experience from our warehouse to your doorstep.
1. Shipping Offers
- FREE SHIPPING: We are pleased to offer FREE SHIPPING on all orders above ₹499.
- For orders meeting this criteria, the shipping cost will be automatically waived at the time of checkout.
2. Order Processing Time
- All orders are processed within 24 to 48 business hours of being placed (excluding Sundays and Public Holidays).
- Once your order is processed and dispatched, you will receive a confirmation email and SMS with your unique tracking details.
3. Estimated Delivery Times
Delivery times depend on your location. Here are our standard estimates:
- Metro Cities (Delhi, Mumbai, Bangalore, etc.): 3 to 5 business days.
- Rest of India (Tier 2 & 3 Cities): 5 to 7 business days.
- Remote Areas (North East, J&K, etc.): 7 to 10 business days.
Please note: Delivery times may be slightly longer during festive seasons, high-demand sales, or due to unforeseen logistics delays.
4. Order Tracking
Once your order has been dispatched, we will provide you with a Tracking Link via email and SMS. You can use this link to monitor the real-time status and location of your package.
5. Incorrect Address & Undelivered Orders
- Please ensure that your shipping address and contact number are accurate. NUMETI is not responsible for non-delivery due to incorrect or incomplete information provided by the customer.
- If a package is returned to us after failed delivery attempts by the courier, our team will contact you to arrange a re-delivery.
6. Damaged or Lost Packages
- If you receive a package that is visibly damaged or tampered with, please do not accept the delivery and notify us immediately at our support email.
- In the rare event that a package is lost in transit, we will either ship a replacement or issue a full refund after confirmation from our logistics partner.
7. Contact Us
If you have any questions regarding your shipment or need assistance with tracking your order, please reach out to our dedicated support team:
Email: support@numeti.com